This course will give you the essential skills and practical tools to be a team leader/supervisor and make the transition from individual team member to team leader.

The programme offers four modules in total, spread over four weeks, and will give you the opportunity to develop your skills in manageable chunks as well as undertake activities to try between each session to assist in transference of learning to the workplace.

Each sessions runs from 9:00am to 12:30pm. You can elect to attend the whole programme or individual modules according to your needs. This programme is run at the Canterbury Employers' Chamber of Commerce throughout the year. We can also deliver this as an in-house option to suit your needs.

Presenter: Victoria Barkway, Canterbury Employers' Chamber of Commerce

Who should attend

*Team leaders
*Supervisors
*Managers
*Anyone else who is developing towards a supervisory role

Benefits

*Understand the team leader/supervisor role in the context of your organisation
*Develop skills and tools to get things done efficiently and effectively
*Understand how to handle tricky situations that arise in the workplace
*Learn how to coach and support others

Module 1 - Understanding Your Role - Thursday 15 October 2009

*The supervisory role as it relates to your workplace
*Building relationships with your team
*Motivating your team to perform

Module 2 - Getting Things Done - Thursday 22 October 2009

*Managing your time to get the tasks done
*The art of successful delegation

Module 3 - Handling Tricky Situations - Thursday 29 October 2009

*Understanding how conflict arises in the workplace
*Strategies to manage and resolve conflict

Module 4 - Developing Others to Succeed - Thursday 5 November 2009

*Coaching others to develop their skills and knowledge
*Giving appraisal feedback in a one-on-one situation

Date:
Thursday, 5 November 2009
Time:
9.00am - 12.30pm
Venue:
Canterbury Employers' Chamber of Commerce
57 Kilmore Street
Christchurch, New Zealand
Cost:
Please see website for details.
Online:
View website
Event Organiser:
Canterbury Employers' Chamber of Commerce
Contact:
Angela Rolton
Ph: +64 3 366 5096
Fax: +64 3 379 5454
angelar@cecc.org.nz
05 Nov 2009 12:00, 05 Nov 2009 12:00 — Essential supervision skills programme - module 4— at Canterbury
This course will give you the essential skills and practical tools to be a team leader/supervisor and make the transition from individual team member to team leader. The programme offers four modules in total, spread over four weeks, and will give you the opportunity to develop your skills in manageable chunks as well as undertake activities to try between each session to assist in transference of learning to the workplace. Each sessions runs from 9:00am to 12:30pm. You can elect to attend the whole programme or individual modules according to your needs. This programme is run at the Canterbury Employers' Chamber of Commerce throughout the year. We can also deliver this as an in-house option to suit your needs. Presenter: Victoria Barkway, Canterbury Employers' Chamber of Commerce Who should attend *Team leaders *Supervisors *Managers *Anyone else who is developing towards a supervisory role Benefits *Understand the team leader/supervisor role in the context of your organisation *Develop skills and tools to get things done efficiently and effectively *Understand how to handle tricky situations that arise in the workplace *Learn how to coach and support others Module 1 - Understanding Your Role - Thursday 15 October 2009 *The supervisory role as it relates to your workplace *Building relationships with your team *Motivating your team to perform Module 2 - Getting Things Done - Thursday 22 October 2009 *Managing your time to get the tasks done *The art of successful delegation Module 3 - Handling Tricky Situations - Thursday 29 October 2009 *Understanding how conflict arises in the workplace *Strategies to manage and resolve conflict Module 4 - Developing Others to Succeed - Thursday 5 November 2009 *Coaching others to develop their skills and knowledge *Giving appraisal feedback in a one-on-one situation