Where can you get more information?

The Retirement Villages Act 2003 introduced new rights and protections for residents, and intending residents, of retirement villages.

The Act also introduced new responsibilities for operators of retirement villages so that residents have a clear understanding of the financial and other obligations of being a resident, and to ensure residents receive what they were promised or are entitled to.

Read the Retirement Villages Act 2003 online at the New Zealand Legislation website.

There are several government agencies involved in implementing the Retirement Villages Act 2003 and each has a different role to play:

The Registrar of Retirement Villages

The Registrar of Retirement Villages maintains the register - Registration requirements, can be found in the Retirement Village registration section of this website.

Retirement Commissioner 

The Retirement Commissioner is responsible for monitoring the effects of the new legislation, administering the disputes process and approving members to the disputes panel.  

Visit the Retirement Commission website now

Sorted 

Sorted.org.nz (Sorted) is a website run by the New Zealand Retirement Commission. It provides advice and information on choosing a retirement village. 

Visit the Sorted website now

Department of Building and Housing 

The Department of Building and Housing is responsible for administering the legislation and providing information to operators, residents and intending residents.

Visit the Department of Building and Housing website now