Technical FAQs
Here are some solutions for the most common technical issues clients can experience when using this website.
1
Is your page not displaying correctly?
Is your page not displaying correctly? Are you receiving a page cannot be displayed message? It may be that you need to clear your cache/temporary internet files.
Is your page not displaying correctly? Are you receiving a page cannot be displayed message? It may be that you need to clear your cache/temporary internet files.
2
Unable to view documents on the website?
Are you unable to view documents on our website? If you have clicked on a document and nothing appears, it may be that you have a pop-up blocker installed on your PC. Here are a few of the most common pop-up blockers we have encountered and instructions on how to enable and disable pop-up blockers.
Are you unable to view documents on our website? If you have clicked on a document and nothing appears, it may be that you have a pop-up blocker installed on your PC. Here are a few of the most common pop-up blockers we have encountered and instructions on how to enable and disable pop-up blockers.
3
Old browsers not compatible
If you are using an older internet browser you may be able to use our website with no problems; however you might find that you cannot logon to use the online services available on this website.
If you are using an older internet browser you may be able to use our website with no problems; however you might find that you cannot logon to use the online services available on this website.
4
How do you clear your temporary internet files?
Are you being presented with odd web page views? Your temporary internet files may need to be deleted. This is an easy process and is good practice to complete on a regular basis.
Are you being presented with odd web page views? Your temporary internet files may need to be deleted. This is an easy process and is good practice to complete on a regular basis.
