Close contact service guidelines

Close contact service guidelines

COVID-19 Protection Framework guidance for services that cannot be undertaken without physical contact, or close proximity of less than 1 metre, between people.

These are services that can’t be undertaken without physical contact, or close proximity, between people (defined as 1 metre between customer and worker). This includes but is not limited to barbers, beauty parlours, hairdressers, nail salons, non-medical massage, tattoo parlours, and close-contact in-home aid. However, this guidance does not apply to close-contact health services. For guidance on these, please see the Ministry of Health webpage.

COVID-19: Information for health professionals(external link) — Ministry of Health

At all levels

  • Vaccination for all workers is required. Workers must have had their first dose when the COVID-19 Protection Framework comes into force, on 3 December 2021 (or their first day of employment after that), and both doses by 17 January 2022.
  • Signage must be displayed in a prominent place near the main entrance of the premises indicating whether customers and/or workers do or do not require a My Vaccine Pass. Workers should also have a clear understanding of My Vaccine Pass requirements.
  • Workplaces must display NZ COVID tracing app QR codes, but vehicles are not required to do this. Workplaces must also undertake record keeping for contact tracing purposes (i.e. all those in this part of the workplace must scan QR tracer codes, or other record keeping must be used). In-home services must keep contact records for their workers.

COVID-19 vaccination and employment(external link) — Employment New Zealand

Business/service If My Vaccine Passes are used If My Vaccine Passes are not used
Close contact service includes but is not limited to barbers, beauty parlours, hairdressers, nail salons, non-medical massage, tattoo parlours, and close-contact in-home aid.
  • Your business can operate with public health requirements in place.
  • Face coverings are encouraged for customers, and required for workers.
  • You must sight all customers’ My Vaccine Passes, and it is strongly recommended you verify.
Your business can’t operate.
Business/service If My Vaccine Passes are used If My Vaccine Passes are not used
Close contact services includes but is not limited to barbers, beauty parlours, hairdressers, nail salons, non-medical massage, tattoo parlours, and close-contact in-home aid.
  • Your business can operate.
  • Face coverings are encouraged.
  • You must sight all customers’ My Vaccine Passes, and it is strongly recommended you verify.
Your business can’t operate.
Business/service If My Vaccine Passes are used If My Vaccine Passes are not used
Close contact service includes but is not limited to barbers, beauty parlours, hairdressers, nail salons, non-medical massage, tattoo parlours, and close-contact in-home aid.
  • Your business can operate.
  • You must sight all customers’ My Vaccine Passes, and it is strongly recommended you verify.
Your business can operate with face coverings for staff and 1m distancing between customers.
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