Food and drink service guidelines

Food and drink service guidelines

COVID-19 Protection Framework guidance if you serve food and drinks to customers.

Food and beverage services are limited to those that offer food and beverage for consumption on-site, such as a restaurant, café, bar or soup kitchen (where food and drink is provided for free). It also includes those selling food and drink in a shopping mall or as part of an event. It does not include services that are solely takeaway; takeaway businesses should follow the rules for retail.

At all levels

Business/service If My Vaccine Pass verification is used or not
All Vaccination rules
  • Vaccination for all food and drink service workers is required. Workers must have had their first dose when the COVID-19 Protection Framework comes into force, on 3 December 2021 (or their first day of employment after that), and both doses by 17 January 2022.
  • If the business is solely takeaway food and drink, then workers do not need to be vaccinated.
  • For more information on worker vaccination requirements, please see Employment New Zealand.

Vaccines and the workplace(external link)

Other requirements
  • Businesses that offer both takeaway and consumption on site from the same premises must follow the food and beverage on-site rules
  • Businesses and services must display NZ COVID tracer app QR codes, and are required to ensure that, as much as possible, record keeping is undertaken (ie all those on premises must scan QR tracer codes, or other record keeping must be used).
  • Businesses and services must display signage in a prominent place near the main entrance of the premises indicating whether customers do or do not require a My Vaccine Pass. Workers should also have a clear understanding of My Vaccine Pass requirements.
  • You must display clear signage that indicates whether you require customers’ My Vaccine  Pass.
Business/service If My Vaccine Pass verification is used If My Vaccine Pass verification is not used
Bars, cafes , community club hospitality (club bars), nightclubs, restaurants and other food and beverage services
  • Your business may open with up to 100 people and based on 1m distancing (whichever is the lesser) per defined space.
  • Customers must be seated and separated.
  • Face coverings required for customer-facing workers and are encouraged for customers while not eating.
  • You must sight all customers’ My Vaccine Passes, and it is strongly recommended you verify.
  • Your business can only operate your business as a takeaway service.
  • Capacity limit is based on 1m distancing (not including workers).
  • Face coverings are mandatory (unless a person is exempt).
Hired venues where food and drink is provided for consumption
  • An event or gathering may occur with up to 100 attendees or based on 1m distancing (whichever is the lesser) per defined space.
  • Food and beverage service must be seated and separated.
  • Face coverings required for customer-facing workers and are encouraged for customers while not eating.
  • You must sight all customers’ My Vaccine Passes, and it is strongly recommended you verify.
  • You may not host events
  • Business may only host gatherings.
  • These gatherings  are restricted to up to 25 attendees per defined space.
  • Face coverings are encouraged for attendees. Any worker must wear a face covering.

Takeaway food and beverage businesses

  • Takeaways may open with capacity limits based on 1m distancing (not including workers).
  • Face coverings are mandatory (unless a person is exempt).
  • Takeaways may open with capacity limits based on 1m distancing (not including workers).
  • Face coverings are mandatory (unless a person is exempt).
Business/service If My Vaccine Pass verification is used If My Vaccine Pass verification is not used
Bars, cafes , community club hospitality (club bars), nightclubs, restaurants and other food and beverage services
  • Your business can operate.
  • Face coverings required for customer-facing workers and are encouraged for customers not eating.
  • Your business can only operate as a takeaway.
  • Takeaways may open with capacity limits based on 1m distancing (not including workers).
  • Face coverings are mandatory (unless a person is exempt)
Hired venues where food and drink is provided for consumption
  • Your business can operate without number limits.
  • Face coverings required for customer-facing workers and are encouraged for customers not eating.
  • Your business may only host gatherings.
  • These gatherings are restricted to up to 50 people in a defined space.
  • Face coverings are encouraged for attendees. Any worker must wear a face covering.
Takeaway food and beverage businesses
  • Takeaways may open with capacity limits based on 1m distancing (not including workers).
  • Face coverings are mandatory (unless a person is exempt).
  • Takeaways may open with capacity limits based on 1m distancing (not including workers).
  • Face coverings are mandatory (unless a person is exempt).
Business/service If My Vaccine Pass verification is used If My Vaccine Pass verification is not used
Bars, cafes community club hospitality (club bars), nightclubs, restaurants and other food and beverage services
  • Your business can operate.
  • Your business may open with up to 100 people or based on 1m distancing (whichever is the lesser) per defined space.
  • Customers must be seated and separated.
OR
  • Your business may open as takeaway only, with no capacity limits
Hired venues where food and drink is provided for consumption
  • Your business can operate.
  • An event or gathering may be run with up to 100 people or 1m distancing (whichever is the lesser) per defined space.
  • Food and beverage service must be seated and separated, unless it is a gathering.
Takeaway food and beverage businesses
  • Takeaways may open without number limits.
  • Takeaways may open without number limits.
Rating form

We appreciate your feedback

Rate this

"Rate this" is required

Loading…