Animal welfare services (including veterinarians) and other animal services (including dog walkers, kennels/catteries, and grooming) |
- Workplaces can open (including any in-home services). Working from home may be appropriate for some staff.
- Any retail services may open with capacity limits based on 1 metre distancing indoors, there are no capacity limits outdoors.
- Indoors, face masks are encouraged in the workplace and required for public facing staff and (human) customers at veterinary services, animal health and welfare services, and retail (unless a person is exempt),
- Outdoors there are no face mask requirements.
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Building, construction, maintenance, and utility services |
- Workplaces are open, working from home may be appropriate for some staff.
- Any indoor retail services may open with capacity limits based on 1 metre distancing, there are no capacity limits outdoors.
- Indoors, face masks are encouraged in the workplace, and required for both staff and customers at retail.
- There are no face mask requirements outdoors.
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Client consultation services (including financial advice, legal services, and motorcycle driver training) |
- Workplaces are open, working from home may be appropriate for some staff.
- Face masks are encouraged in the workplace.
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Extracurricular education services (including tutoring and music lessons) |
- Classes can run. Providing virtual classes may be appropriate in some cases.
- Face masks are encouraged.
- Classes that are provided at a licensed early childhood service, a registered school, a tertiary education provider and/or a school hostel should follow the advice from the Ministry of Education.
Covid-19 Protection Framework advice for schools and kura(external link) — Ministry of Education
- Classes that are provided at an indoor exercise facility for which access is limited to members such as classes at a gym should follow the rules for gyms.
Entertainment, recreation, and exercise
- If you provide close-proximity services, your business should follow the close proximity service guidelines.
Close proximity services
- If the class is a voluntary or not-for-profit sporting, recreational, social, or cultural activity that is not close-proximity, such as social sport training that is coached by a volunteer parent, or a large class, then it should follow gathering rules.
Events and gatherings |
General in-home services, eg home cleaners, security services, locksmiths, pest controllers, in-home installation of goods, removal and moving companies, property management, building inspections |
- In-home services can operate.
- Face masks are encouraged.
- For information on real estate, refer to the Real Estate Authority and Tenancy Services guidance.
COVID-19: Information for real estate licensees(external link) — Real Estate Authority COVID-19 information for landlords and tenants(external link) — Tenancy services |
Health and disability services |
- For more information on operating a health and disability service:
COVID-19: Information for health professionals(external link) – Ministry of Health
- Worker vaccinations are required for health practitioners.
- For more information on worker vaccination requirements:
Vaccines and the workplace(external link) — Employment New Zealand COVID-19: Vaccine information for health professionals(external link) — Ministry of Health |
News and broadcast media services, film and TV production, and photography services |
- Close-proximity service rules may apply to parts of your operation, such as make-up.
- Workplaces are open, working from home may be appropriate for some staff.
- Any retail (eg, a shopfront) may open with indoor capacity limits based on 1 metre distancing.
- Face masks encouraged in the workplace, and required for indoor retail (unless a person is exempt).
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Public sector services |
- Workplaces are open, working from home may be appropriate for some staff.
- Refer to Te Kawa Mataaho guidance on how to operate.
Public Service workforce guidance for the COVID-19 Protection Framework(external link) — Te Kawa Mataaho Public Service Commission |
Real Estate Agencies |
Different rules apply for different real estate activities, please refer to Real Estate Authority guidance: COVID-19: Information for real estate licensees(external link) — Real Estate Authority |
Repair services (including mechanics and tech repair) |
- Workplaces can open (including any in-home services), working from home may be appropriate for some staff.
- Any retail services may open with indoor capacity limits based on 1 metre distancing.
- Face masks required for staff and customers indoors at public facing businesses (unless a person is exempt).
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Scientific services |
- Scientific services may operate.
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Social housing services (housing and housing support services provided, funded and/or under contract to by Kāinga Ora (Homes and Communities), Te Tūāpapa Kura Kāinga (Ministry of Housing and Urban Development), Ara Poutama (Department of Corrections) and/or Oranga Tamariki (Ministry for Children) |
- My Vaccine Passes can’t be required for those accessing services.
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Social services |
For social services guidance see the Ministry of Social Development: COVID-19 Protection Framework guidance for social service providers(external link) — Ministry of Social Development |
Union services |
- Workplaces are open, working from home may be appropriate for some staff.
- Face masks are encouraged in the workplace.
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