COVID-19: Operating at Alert Level 1

All business can operate at Alert Level 1. Here are the golden rules for businesses at Alert Level 1.

At Alert Level 1 everyone can return without restriction to work, school, sports and domestic travel, and you can get together with as many people as you want.

It's still important to keep basic hygiene measures, including washing your hands and coughing or sneezing into your elbow.

The Golden Rules for Alert Level 1

  1. If you’re sick, stay home. Don’t go to work or school. Don’t socialise.
  2. If you have cold or flu symptoms call your doctor or Healthline and make sure you get tested.
  3. Wash your hands. Wash your hands. Wash your hands.
  4. Sneeze and cough into your elbow, and regularly disinfect shared surfaces.
  5. If you are told by health authorities to self-isolate you must do so immediately.
  6. If you’re concerned about your wellbeing, or have underlying health conditions, work with your GP to understand how best to stay healthy.
  7. Keep track of where you’ve been and who you’ve seen to help contact tracing if needed. Use the NZ COVID Tracer app as a handy way of doing this.
  8. Businesses should help people keep track of their movements by displaying the Ministry of Health QR Code for contact tracing.
  9. Stay vigilant. There is still a global pandemic going on. People and businesses should be prepared to act fast to step up Alert Levels if we have to.
  10. People will have had different experiences over the last couple of months. Whatever you’re feeling — it’s okay. Be kind to others. Be kind to yourself.

Contact tracing

To stop the spread of COVID-19, it’s important to be able to quickly identify and find the people who have come into close contact with someone who has COVID-19.

Businesses should help customers to keep track of where they’ve been by displaying the NZ COVID Tracer QR code poster.

Find out more about contact tracing and how to get your NZ COVID Tracer code poster.

Contact tracing

Health and wellbeing

At Alert Level 1 most public health requirements for businesses and services to prevent COVID-19 spreading are no longer required.

It’s a good idea to talk to your staff about working safely at Alert Level 1.

WorkSafe New Zealand has information about the business and worker requirement for keeping people safe and well in the workplace.

Novel coronavirus (COVID-19) (external link)  — WorkSafe

Got questions? Call the COVID-19 business helpline.

Got questions? Call the COVID-19 business helpline.

North Island 0800 500 362
South Island 0800 505 096

If you have health concerns, information and advice about COVID-19 is available from the Ministry of Health. They also have advice about managing your mental wellbeing.

COVID-19 (novel coronavirus) (external link)  — Ministry of Health

COVID-19: Mental health and wellbeing resources (external link)  — Ministry of Health

Healthline has a free dedicated phone number for health advice and information about COVID-19, including registering self-isolation. You can call 0800 358 5453, 24 hours a day, seven days a week. Access to interpreters is also available. For international SIMS, call +64 9 358 5453.

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