COVID-19: Rules for businesses and workers

Rules and guidelines for dealing with COVID-19 have been updated. See what this means for your business or service.

The COVID-19 Protection Framework (traffic lights) has been removed. Self-isolation if you have COVID-19 and wearing a mask in healthcare settings remain.

The rules affecting businesses and workplaces are:

  • It is recommended that anyone with COVID-19 symptoms gets tested.
  • Confirmed cases must isolate for seven days after their symptoms first occurred or they received their positive test result, whichever ends sooner.
  • Masks are required in healthcare facilities including pharmacies, primary care, urgent care, hospitals (including on-site cafés and florists), aged residential care and disability-related residential care. It is not required to wear a face mask at counselling, mental health and addiction settings.

Other COVID-19 prevention measures that have been removed are:

  • Household contacts no longer need to self-isolate. Instead, they are recommended to test daily for five days. If they test positive they must self-isolate for seven days.
  • All vaccine mandates, including for healthcare workers will be lifted at 11.59 on 26 September.
  • Masks are not required on public transport and at any business or workplace, except healthcare settings including pharmacies, primary care, urgent care, hospitals (including on-site cafés and florists), aged residential care and disability-related residential care.
  • The Close Contact Exemption Scheme and the Bubble of One are now closed.
  • No vaccination requirement when entering New Zealand.
  • Post arrival testing for travellers is not required, but it is recommended. Free RATs will be provided on arrival.

Ways to keep yourself safe

While these measures have been removed it is important that you and your employees continue to take steps to avoid infection or infecting others. This includes:

  • If you or your employees are feeling sick stay at home and get a test.
  • Wear a face mask.
  • Getting vaccinated and having booster shots.
  • Make sure your workplace has good ventilation.

Face masks are just one of the tools that have played an important part in helping to slow the spread of COVID-19.

While it is no longer a requirement to wear face masks, other than when visiting healthcare facilities including pharmacies, primary care, urgent care, hospitals (including on-site cafés and florists), aged residential care and disability-related residential care, it is recommended.

It is also recommended that you continue to use face masks in crowded indoor settings as a way of protecting yourself and others from infection.

Masks are not required to be worn when visiting a counselling, mental health or addiction setting.

Although businesses are not required to ensure people wear face masks, they may encourage it or make it a condition of entry to keep their staff and customers safe.

If this is your business’ policy, we recommend that you train your staff so they understand your policy and can communicate it to customers.

Face masks requirements for businesses and workers

Good ventilation provides another layer of protection for you, your customers and your business. The more layers of protection you have – such as staying home if you’re feeling sick, getting vaccinated, wearing a mask and having healthy habits, the harder it will be for infections to spread.

Things you can do:

  • If you don’t have a ventilation system open all your windows for five minutes several times a day.
  • If you have a ventilation system make sure it’s well maintained.
  • If you’re a tenant, contact the building owner to check the system is in good working order.

Keep your workplace well ventilated

Rating form

We appreciate your feedback

Rate this

"Rate this" is required

Loading…