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See how other Kiwi business owners are using digital to boost their business and work smarter. Access free, self-paced training and tools and gain skills to launch your business into the digital world.
Craft shop owner Robyn started selling online as the first COVID-19 lockdown eased. “The website keeps our doors open. It’s our storefront. Before all our customers were within a 10km radius. Now we’re growing.”
Café owner Jackie uses social media to connect with customers and boost orders of her specialty brownies. “It’s just me, sitting at home with my cat, trying to figure out which thing to post today. If there’s a big response, I know we’ll be busy.”
Atawhai and Desma of Piri Pāua create social media content to spark interest in their language-learning toys and resources.
Jaspreet and Simren of Ecobags manage their inventory using digital software. They can easily see when stock levels are changing and better manage disruptions to their supply chain.
Sarah and Johnny from Rock the Boat had to adapt their digital strategy when COVID-19 hit.
Chris and Jon of The Print Room use website analytics to learn more about their customers and how they can improve their website.
Rick, Louisa and Sean of Southern Meat Kitchen use digital staff training. It helps everyone learn how to do the right things in the right way.
Rick and Louisa of Southern Meat Kitchen use a mobile app for online orders and customer insights.
Pania, Ashley and Natalie of Nōku use an online store to sell T-shirts. They can easily see popular styles, and track what needs to be done.
Debi of Love Yoga switched to online classes during 2020’s COVID-19 lockdown. Now Debi offers in-person classes for those near her studio and online subscriptions for a growing yoga community around the world.
Becks of Farmer’s Daughter runs her design studio from her home on a Wairarapa farm. With designers also working remotely, Becks uses digital tools to map out clear processes.
Trent of Ziptrek Ecotours uses augmented reality (AR) so customers can interact with digital creatures in the real-world treetops.
Chris and Jon of The Print Room use SEO (search engine optimisation) to boost their website's profile and support their marketing.
Trent of Ziptrek Ecotours uses chatbots and online check-ins to handle customer service tasks, including after hours. Customers get quicker service, and staff can focus on delivering great experiences.
Farm manager Kurt uses online systems to organise five workers spread across 1,500 hectares.
Café owner Jackie uses a digital point of sale system to track sales, reduce time spent on admin, and manage stock levels. Even from home, Jackie can tap into real-time information.
Furniture maker Guido uses accounting software to keep tabs on his business finances. And cash flow forecasting helps Guido feel confident about moving into a bigger workshop.
Farm manager Kurt uses a free messaging app to keep his team updated throughout the day. No need for morning meetings, no missed messages, and no more worries about radios being out of range.
Furniture maker Guido uses a basic project management tool to keep production running smoothly — and it’s dramatically reduced human error.
Kylie and Simon use online quoting and invoicing to streamline business operations and get a better work/life balance.
Sri and Robin use QR codes on each jar of honey to digitally share supply chain information.
Kylie and Simon switched from tracking workers’ hours in a diary to using a timesheet app.
Sri and Robin use their brand story to attract customers keen to buy high quality food products from small producers.
Whatever stage you’re at, use digital to do business smarter. Check out these free online courses, taught by experts, for Kiwis like you.
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