If you’re dreaming of selling to the world and making your brand a household name, maybe you can. Draw on the resources that government agencies have developed to support exporters like you.
Anyone can export, and it’s easy to do accidentally without realising it. But exporting successfully over the long term requires careful thought and planning. What can you export? What permits do you need? What taxes do you pay, and in which country? Where can you go for help if you hit a barrier?
You don’t need to figure things out alone. Experts from government agencies have drawn on years of experience and created resources for both new and experienced exporters. Different agencies offer different resources, so you’re sure to find something that meets your needs and suits your learning style.
Watch these videos for a short summary of how these agencies can help, see further down the page for more information.
Learn about the New Zealand Export Credit Office, and how they can provide support with your exporting journey.
Learn about MPI, and how they can provide support with your exporting journey.
Learn more about the New Zealand Customs Service, and how they can provide support with your exporting journey.
NZTE focuses on helping all businesses find success overseas. They offer advice, specialist expertise and in-market support to businesses internationally. Do three things to make the most of what they offer.
This is NZTE’s website for export resources. Once you’re there, signing up to become a customer takes minutes. Answer a few questions so NZTE can tailor information to your needs, and you’re good to go.
Signing up unlocks a wealth of extra information, from an “Export Essentials” course to prepare your business for international growth (see below), to comprehensive information on over 40 export markets. Learn how to strengthen your supply chain. Use tools, templates and calculators to plan and make decisions.
Take the Export Essentials course
This excellent free online course is your best-practice guide to selling internationally. You can learn at your own pace or join an online group.
Log in to your myNZTE customer account. In the menu at the top, choose “Upskill”, then “Export Essentials”. You’ll cover things like:
Learn how to raise capital in the InvestEd course
InvestEd is a free online course with extensive practical information and advice on preparing to raise capital. You can work at your own pace and choose what you want to learn. You can find out how to:
0800 555 888
MPI supports New Zealand’s food and fibre sectors across the whole export chain. They also set and enforce export rules.
MPI’s work helps maintain the reputation of New Zealand’s primary industries in overseas markets, and supports export growth.
MPI can help you:
MPI provides a variety of support and resources for exporters of all levels of experience. This includes:
0800 00 83 33
Customs focuses on New Zealand’s border. They promote the country’s international trade. They work with other countries’ customs agencies to make sure lawful travellers and items can move in and out of the country smoothly. They also seize illegal imports and exports, collect duties (payments) for the government, and manage sanctions (penalties) for other government agencies.
The information on their website includes information on things like:
The scheme helps you clear customs more quickly, both here and overseas. Customs certifies export goods that are packed, stored and shipped according to global customs standards. The certification assures customs agencies overseas that the supply chain is secure, meaning your goods are less likely to be delayed at borders.
Secure Exports Scheme(external link) — New Zealand Customs Service
0800 428 786 — National Contact Centre
MFAT focuses on New Zealand’s relationships with the rest of the world.
For example, they:
Their focus on trade will be especially relevant to you if you’re thinking of exporting.
Their website is full of reports and intelligence, and information on policy, strategy and trade agreements. MFAT also provides support overseas.
You’re welcome to contact MFAT’s local staff in the country you want to export to. They might be able to put you in touch with someone who has the local knowledge you need. They may even attend meetings with you.
If you’re organising a product launch or promotional event overseas, consider involving MFAT. Holding an event at an embassy or high commission, or getting an ambassador’s or high commissioner’s support, can give your event a boost and raise your profile.
0800 824 605
NZEC helps New Zealand’s exporters and their suppliers grow. NZEC provides financial guarantees and insurance when a bank or insurer may not be able to help.
Producing your export product or service can create financial challenges. NZEC can help you manage these challenges by accessing more working capital (money for short-term needs).
Non-payment is every business’s worst nightmare. NZEC’s Trade Credit Insurance reduces this risk and provides protection for non-payment and order cancellation.
NZEC can be your guarantor for your bank (NZEC can promise to pay if you cannot), so you can access more bank facilities and scale your business.
To get help from NZEC, you’ll need to show that your exports have economic benefits for New Zealand.
04 917 6060
The following agencies can also help if you have non-tariff issues (non-tax issues).
If you teach international students, either in New Zealand or overseas, you’re exporting. Education New Zealand can help you if you export education services, and you face barriers like:
Check out their FAQ page to see if your question has already been asked. If it hasn’t, email or phone the helpdesk with your question. They’ll send it to the government agency best placed to answer it.
Six agencies run the helpdesk:
0800 824 605