Transcript: How the New Zealand Customs Service can help with exporting

Learn more about NZ customs, and how they can provide support with your exporting journey.

Your journey to exporting with the New Zealand Customs Service

[Visual: Music starts and continues throughout the video. presents appears against a blue background which fades to one depicting images of shipping containers in red, green and blue.]

[Visual: The words Your journey to exporting with New Zealand Customs Service Te Mana Ārai o Aotearoa (logo) appears against the backdrop of coloured containers.

[Visual: Background changes to a graphic of a cut out quarter of the globe showing New Zealand and Australia with the New Zealand Customs Services logo positioned in the centre of the screen next to the globe. Presenter begins to speak and globe graphic gradually changes to a full globe showing lines depicting routes to other countries from New Zealand.

Presenter: The New Zealand Customs Service helps exporters by promoting international trade and working closely with other countries’ customs agencies to make trade easier and smoother flowing…

[Visual: As presenter speaks the graphic changes to one showing a young man with black hair, wearing a red shirt and looking at an electronic tablet in a company despatch room. There is also a woman with long black hair wearing a white shirt and blue apron standing behind a counter on top of which are several small boxes.]

[Visual: Graphic changes to one depicting an electronic tablet as the presenter continues to speak. The words International Trade How to: with paragraphs of illegible writing are on the tablet screen.]

Presenter: …they can provide information and guidance on the documentation needed for international trade….

[Visual: Graphic of electronic tablet shows with a finger flicking “pages”. Second page has words Goods Origin and Classification on the screen with a bottle icon to the right of the wording.”

Presenter: …such as goods origin and classification…

[Visual: A new title 'Secure Export Scheme' appears on the tablet screen alongside an icon of a large box.]

Presenter: …and how to take advantage of their secure export scheme…

[Visual: Tablet screen changes again showing the words 'Customs broker' in the middle of the screen alongside a graphic of a man in an orange safety helmet and yellow high viz jacket next to stacked up red, blue, green and grey shipping containers.]

Presenter: We recommend that you work with a freight forwarder or a customs broker to help ensure your goods clear customs and meet our border requirements.

[Visual: Tablet screen changes with the words 'Customs and Border Requirements' towards the bottom of the screen. There is also an angular graphic to the right of the wording in blue, grey and yellow.]

[Visual: Screen pans to blue background with light grey staggered lines in the centre.]

Presenter: For more information visit

[Visual: Screen changes to a plain blue background with the New Zealand Customs Service Te Mana Ārai o Aotearoa and logos in the centre of the screen. The website address appears under the Customs Services logo. Screen pans to show the Ministry of Business, Innovation and Employment Hīkina Whakatutuki logo on left and Te Kāwanatanga o Aotearoa New Zealand Government logo on the right against a blue background. Music still playing.]

Music stops and video ends.

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