In addition to monitoring export goods, the New Zealand Customs Service is also charged with encouraging New Zealand’s international trade. This means they work closely with other countries’ customs agencies to facilitate the movement of trade goods internationally.
As an exporter, you are in a position to benefit from the numerous preferential trade agreements and export schemes that New Zealand has negotiated internationally over the years, and which are designed to promote the export of our goods.
Non-tariff barriers (NTBs) are rules, such as government policies and regulations that make it costly or difficult to export to a particular market. You might experience these as ‘red tape, ‘roadblocks’ or ‘costs of doing business’.
The barriers can arise with any type of export from food to digital goods and services. For example:
To learn more about NTBs watch the following short video.
Government agencies may be able to reduce, resolve or even prevent NTBs from happening.
If you’re a manufacturer, and you’re facing regulatory restrictions on your exports such as standards, rules in selling to foreign governments, or other restrictions blocking you from exporting, contact the Ministry of Business, Innovation and Employment (MBIE).
If you export education services, including teaching international students in New Zealand or overseas and face trade barriers such as licensing requirements, investment and foreign ownership restrictions or qualifications recognition contact, Education New Zealand for help.
If you are a service provider or investor and encounter non-tariff barriers such as foreign equity caps, data storage requirements or procurement rules that are unfairly preventing you from exporting your services offshore, get in touch with the Ministry of Foreign Affairs and Trade (MFAT) for assistance.
The Ministry for Primary Industries (MPI) can help primary industry sector exporters deal with barriers for food safety and standards, or animal welfare.
For additional information on barriers to trade; for trade barriers not covered above; or you are unsure where to register your issue, the below site can help. Inquiries registered will be directed to the agency best able to assist.
Customs can help with advice on a range of export issues including border clearance issues, tariff classification, and rules of origin. Contact New Zealand Customs:
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Here are some links to key information on international agreements and Customs’ role in the export sector. On these pages, you’ll access all the information, guidance and documentation you will need in your important role as a New Zealand exporter.
Preparing to export (external link) — If you are intending to export goods out of New Zealand, there are specific processes, documentation and clearance that are required. Find out what you need to know for successfully exporting your goods at Preparing to export.
Accompanying your exports (external link) — Are you intending to export commercial goods in your luggage? Learn the rules for the goods take out of the country but intend to bring back, such as product samples or prototypes.
Export clearance & entry procedures (external link) — Find out how to get customs clearance for your exported goods along with schemes and initiatives that may benefit you as an exporter.
Export charges & drawbacks (external link) — Find out the charges and fees you might expect when exporting goods out of New Zealand, and information on refunds at Export charges & drawbacks.
Departure of commercial craft (external link) — Find out what the documentation and clearance requirements are when leaving New Zealand.