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Be part of our customer group

Help us to help Kiwi businesses like yours. Join our customer group and we'll use your thoughts and experiences to shape content, tools and resources on our site. takes a customer-centred design approach. We engage with small businesses through conversations, workshops and other methods. This helps us to understand what it is like to run a small business, and how we can help.

About the customer group

From time to time, we check in with people on a customer reference group — small business owners, managers, administrators and advisors. Their input helps us to understand what it's like to run a small business, and to shape the resources, content, tools, and resources we offer.

The customer group is growing all the time. We want to talk to people in all regions of New Zealand, in all sectors, and in different roles within a small business. The people in the group are everyday business owners and managers. That’s who we want to help, so that’s who we need to know.

We tend to meet with people from the group individually, and informally. That way we can have a deeper conversation and gain more knowledge and feedback from each person. We know that small business owners and managers are busy, so we’re careful not to ask for too much time and we travel to a location that suits them.

Who can be part of the group?

We’re looking for:

  • owners, managers or advisors of small businesses — those with fewer than 20 employees
  • companies, partnership and sole traders
  • all sectors
  • all regions of New Zealand
  • businesses of all ages — from new start-ups to established family businesses.
Sign up — it will be great to talk to you

Sign up — it will be great to talk to you