Your rental property might be the result of a clever investment plan or something you just fell into. Either way, if you collect rent on a rental home, you’re running a business and there are rules you’ll need to comply with.
Like any small business, if you rent a home, you have customers — your tenants — and contracts and laws you need to understand.
You have to be across the property, the people, the paperwork and the processes. And as with any business, things keep changing, eg:
If you don’t comply you could face penalties of up to $4,000.
Healthy homes (external link) — Tenancy Services website.
Landlords and other homeowners may also be eligible for help from their local council. Some councils will add insulation costs to rates and let you pay it back over several years.
Most landlords and tenants want to do the right thing.
The Tenancy Compliance and Investigations Team investigates serious breaches of basic housing standards, which can lead to enforcement action.
However, the government doesn’t need a tenant’s complaint to do something — it can act on behalf of a tenant in the Tenancy Tribunal and District Court, even without the tenant’s permission.
Tenancy Services, a part of the Ministry of Business, Innovation and Employment, holds bond money in trust and has resources and services to help landlords and tenants understand their rights and responsibilities.
If you’re having trouble, Tenancy Services will help resolve the dispute by talking to you about the problem, arranging mediation or referring you to the Tenancy Tribunal.
Tenancy Services can help you with:
The Tenancy Services website (external link) has agreements, forms and templates to make the paperwork easier. You can pay and lodge bonds online, and lodge complaints and Tenancy Tribunal applications.
Market rent calculator (external link) — Tenancy Services
Forms and templates (external link) — Tenancy Services
Disputes (external link) — Tenancy Services
Landlord News and Market Rent e-newsletters (external link) — Tenancy Services
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