All businesses can operate, provided they can meet the rules to operate safely. Businesses are still required to display the official QR codes for the NZ COVID Tracer app at all alert levels.
For more information, check out the business.govt.nz page for Workplace operations at COVID-19 alert levels
An Alert Level Boundary separates areas that are at Alert Level 3 from the rest of New Zealand. To travel across Alert Level Boundaries you’ll need to apply for Business Travel Documents. Here is information on current boundaries and the process of applying.
Business Travel applications closed
Because no regions are at Alert Level 3, Business Travel registrations are closed.
During a regional resurgence, travel into or out of an affected region may be limited with a COVID-19 Alert Level Boundary.
It’s important to note that travel will only be allowed for specific reasons and within specific parameters. You must adhere to the conditions under which your exemption was granted.
Where possible, travel must be minimised and everyone should work remotely if they can.
In order to travel across the boundary you will need to have proof that you either fit into a permitted activity or have a specific exemption to travel. The Business Travel Document is one form of accepted evidence. For example, freight or delivery vehicles could provide delivery dockets.
Exemptions will be limited to critical activity only. Requests will need to meet criteria and many requests will not be approved.
If you are permitted activity, you are already allowed to cross the boundary, but getting the official Business Travel Document will make the process of crossing a boundary much quicker and easier.
Boundaries will generally be based on regional boundaries. They may be adjusted for where a specific cluster has occurred or around regular commuting traffic.
This will be confirmed when there is an alert level change.
For a map of New Zealand’s current alert levels, visit Unite against COVID-19.
New Zealand Alert Level boundary map(external link) – covid19.govt.nz
There is also information about certain services that can cross a boundary.
Working for certain businesses or services(external link) – covid19.govt.nz
If your request relates to personal or individual travel, this will be processed by the Ministry of Health.
Nominate an authorised person for your business. This person should apply on behalf of your business. This person should have a good understanding of the business' travel operations, such as who is likely to need to travel, which boundaries they would need to cross, and why it is critical for them to travel. This could be the business owner, manager or administrator.
Employees cannot register, the employer will make a request on their behalf if they are required to travel across the boundary in order to deliver critical services.
Make sure you know which business category you fall into – you will need this information when you apply.
Here is a list of categories, each will also have a list of subcategories you will need to choose from. If your business does not fit into one of these categories, and you consider there is a critical need for you or your business to travel, you may make a request for an exemption in the system. This will be considered by the Director General of Health.
There are 6 different kinds of travel which are permitted, make sure you know the difference between them and apply for the correct type.
If a worker needs to pass through a restricted region in order to deliver critical services. For example, if Auckland were in Alert Level 3, and the rest of NZ in Alert Level 2; and your work needed to travel from Whangārei to Hamilton.
Businesses or organisations undertaking critical services that have either: key staff critical to operations who will need to commute to work across a boundary; or a significant portion of workers are required to commute across a boundary in order to ensure minimum staff are available for operations.
Businesses or organisations that will need to cross the boundary as part of undertaking critical work.
If a worker needs to cross the boundary just once out of the Alert Level 3 area, for example if they are re-locating for the duration of the resurgence in order to maintain business continuity for a critical service
If a worker needs to cross the boundary just once into an Alert Level 3 area, for example if they are re-locating for the duration of the resurgence in order to maintain business continuity for a critical service
If a worker needs to cross the boundary for a one-off service considered to be critical, and will then be returning.
If a region enters Alert Level 3, a link to Business Travel registrations will be placed on this page.
Businesses will need to register to travel across boundaries.
What you need to apply:
After you have submitted your request, you will get an automatic email saying your request has been received.
Police may verify your reasons for travel against your documents, so it is important to ensure that you provide accurate information when completing the form.
If your business type is on the list of permitted businesses, you will automatically be notified that your Business Travel Documents are available to download. Each person’s document will include:
If your business type is not on the list of permitted businesses your request will be reviewed by the Director General of Health and you will receive an email with the result. If your request is approved, you can log back into the tool to collect your travel documents.
It is recommended you print your documents. The driver of the vehicle should display their document on the dashboard so it is visible to the boundary officials.
Every person in a vehicle needs to have their documents with them, this can be a physical printed copy or on a smartphone. Each person will need to present their document to boundary officials. If there is someone in your vehicle who does not have a document, they may not be able to cross the boundary.