Key product safety obligations
Whether you manufacture, import, distribute, or sell goods, you have a responsibility to ensure the products you supply are safe and comply with New Zealand's product safety requirements.
If you don’t meet your obligations you could be putting your customers at risk.
You may also face enforcement action, which can result in a criminal conviction and financial penalties.
To help you understand your responsibilities, the Commerce Commission has developed new video resources that explain key product safety obligations.
They provide an inside look at what Commission investigators look for when assessing potentially non-compliant products.
The videos cover:
- children's toys
- children's nightwear
- hot water bottles
- high-strength magnets.
Taking the time to understand your obligations can help protect your customers, reduce business risk, and support a fair marketplace for everyone.
We encourage businesses to use the videos to strengthen compliance and to train staff.