AI is already transforming how businesses like yours operate.
To help you adopt AI in a way that’s safe, ethical, and tailored to your needs, the Government has released the Responsible AI Guidance for Businesses, and New Zealand’s first AI Strategy.
If you are a small business owner, using AI is a chance to boost productivity, streamline operations, and stay competitive — all while building trust with customers and communities.
AI can boost your productivity
The New Zealand AI Strategy encourages businesses to explore AI tools that can save time and improve efficiency.
Whether it’s automating admin or improving customer service, AI can help you do more with less.
Getting started with AI
The Responsible AI Guidance is voluntary. It outlines practical steps you can take to effectively use AI in your business, including how to manage risks and ethical considerations. It’s about helping you make smart, safe decisions.
Three practical steps to get started:
- Start small and scale up
Begin with a manageable AI project that solves a real business problem — like automating customer queries or improving inventory management. - Build your team’s AI awareness
Upskill your staff with basic AI knowledge so they can spot opportunities and understand how AI fits into your business. - Use trusted tools and partners
Choose AI tools and providers that align with your values and meet New Zealand’s legal and ethical standards.