New pet rules
Tenants can request to keep pets and landlords must say yes unless there’s a good reason to say no.
Landlords can set reasonable conditions, like charging a pet bond (up to two weeks’ rent).
See the Tenancy Services website to help you get it right.
Download ready-to-use templates for pet requests and responses—no need to start from scratch.
Bond Hub
Tenancy Services are working to make bond management easier.
Bond Hub is here. It’s your new self-service tool for managing bonds online.
Bond lodgements and top-ups can be done in the system. Bond refunds will come later in 2026.
Plus, improved API features mean property managers using updated, integrated software can now start refunds, as well as do bond lodgements and top-ups (including pet bonds).