Anahera figures out she can make the bakery more profitable by using a delivery service instead of employing Brendan as a driver.
Brendan has been a valued part of the team since Anahera first started the bakery, and she doesn’t want to lose him.
Anahera talks with Brendan, explaining the position the business is in. She mentions her hopes to grow the bakery’s list of suppliers, and finds out Brendan is interested in developing his sales skills.
Anahera creates a new sales assistant position, and offers the job to Brendan.
The relationships and interpersonal skills Brendan developed as a driver, along with his knowledge of the business, help him excel in the job.