A week after the first workshop, Ika hasn’t observed any teachers using the approach. Deflated, he asks staff why.
The teachers admit they found the information a lot to take in at once. They had little chance to ask questions. They also struggled to see how they might use the principles with the tamariki at their centre.
Ika cancels the second workshop. Instead, the trainer visits the centres to show teachers the technique one on one.
The trainer helps staff apply the approach to real situations. She leaves posters and checklists as visual prompts.
Reading material is also available for those who need more background. In a follow-up session, she asks teachers what they are finding difficult and helps them retry.
A month on, Ika is happy to see his employees have mastered the teaching technique. When a student teacher starts work, they eagerly pass on what they have learned.