New Zealand Trade and Enterprise (NZTE) - Te Taurapa Tūhono
NZTE focuses on helping all businesses find success overseas. They offer advice, specialist expertise and in-market support to businesses internationally.
Sign up to myNZTE to get access to all their tools, templates and learning resources.
Transcript
[Audio: Music starts and plays throughout video.]
[Visual/Audio: The words business.govt.nz presents are displayed against a blue background. Music continues.]
[Visual/audio: The screen then switches to displaying the title: Your journey to exporting with New Zealand Trade & Enterprise, Te Taurapa Tuhono, (logo) against a backdrop of a graphic depicting multi-coloured shipping containers. Music continues.]
Presenter begins to speak with music in the background.
[Visual/audio: Background containers disappear and only the NZTE logo remains.]
Presenter: New Zealand Trade and Enterprise or NZTE offers advice, tools and resources to help your business succeed overseas.
[Visual/audio: as the presenter is speaking, the visual changes to a group of co-workers around a work table with a sewing machine, another person is sitting on an ipad with “mynzte” on screen]
Presenter: NZTE free services include, tools to help you find the best market overseas for your product, advice and resources to plan marketing and sales activity. Online training to help you prepare to export or raise capital, invitations to local and international events, and real people to chat about your exporting challenges, rules and regulations.
[Visual/audio: Container door then starts to close with the NZTE logo in the middle. The door closes then a blank blue background]
Presenter: For more information visit their website my dot govt dot NZ
[Visual: business.govt.nz logo and NZTE logo appear in white alongside eachother]
[Visual: These logo’s disappear then are replaced by the MBIE branding with the New Zealand government coat of arms]
How NZTE can help you
Take the Export Essentials course
This free online course is your best-practice guide to selling internationally. You can learn at your own pace or join an online group.
To sign in:
- log in to your myNZTE customer account
- in the menu at the top, click on Upskill
- click on Export Essentials.
In this course you’ll cover things like:
- what exporting will cost
- how to reach your customers
- how to choose the right export market
- how to get noticed and make sales in market
- who you’ll need on your team.
Take the InvestEd course
InvestEd is a free online course with extensive practical information and advice on preparing to raise capital. You can work at your own pace and choose what you want to learn.
You can find out how to:
- raise the capital you need
- prepare your business
- build your financial model
- approach investors
- close the deal.
Contact NZTE
Fill out their online form or call them at 0800 555 888
Ministry for Primary Industries (MPI) – Manatū Ahu Matua
MPI’s role is to:
- support New Zealand’s food and fibre sectors across the whole export chain
- set and enforce export rules.
MPI’s work helps maintain the reputation of New Zealand’s primary industries in overseas markets and supports export growth.
Transcript
[Audio: Music starts and plays throughout video.]
[Visual: The words business.govt.nz presents are displayed against a blue background. Music continues.]
[Audio/visual: The screen then switches to displaying the title: Your journey to exporting with Ministry for primary industries, Manatu ahu Matua (logo) against a backdrop of a graphic depicting multi-coloured shipping containers. Music continues.]
[Audio/visual: Presenter begins to speak with music in the background. Background containers disappear and only the Ministry for primary industries logo remains.]
Presenter: The Ministry for Primary Industries or MPI helps exporters by strengthening the reputation of New Zealand's Primary Industries overseas.
[Audio/visual: as the presenter is speaking, the visual changes to an animated man standing in an orchard, with his tablet open and the MPI website open too]
Presenter: They support exporters in the food and fiber sector by helping you ensure your product meets both domestic and destination market requirements
[Visual: The focus is then zoomed into the tablet, still displaying the MPI homepage along with an animation of someone picking an apple from the tree]
[Visual: the tablet screen then changes to show a checklist on the right, and a container in the centre with the label “apples” on it]
Presenter: And by providing various certifications so you can export with confidence
[Visual: screen then transitions to a new window on the tablet, where the user begins to scroll through a check list. These include, “advisory services, exporter events, resources]
Presenter: Take advantage of their advisory services, exporter events, online workshops and resources to help you understand and plan for the export process.
[Visual: Container doors then begin to close on the screen, until they’re fully closed. The screen then fades to a blue background, with both the MPI and business.govt.nz logos are centred]
Presenter: For more information on how MPI can help visit their website MPI dot govt dot NZ]
[Visual: URL appears below the MPI logo, it says “MPI dot govt dot nz”]
How MPI can help you
Support for exporters
MPI provides a variety of support and resources for exporters of all levels of experience. MPI can help you:
- find rules that apply to your food and fibre products
- ensure your products meet New Zealand’s domestic requirements
- apply for certification to confirm that your products meet the export rules
- navigate export trade barriers relating to food safety or animal welfare.
This includes:
- custom, one-to-one advice and guidance for businesses across the export chain
- regional sessions to meet MPI’s technical and export advisory teams
- online workshops and presentations to build businesses’ understanding of the export process
- online guidance and resources to help exporters to resolve their issues.
Contact MPI
If you have a query about commercial export you can fill out their online form or call them at 0800 67 44 90.
New Zealand Customs Service (Customs) – Te Mana Ārai o Aotearoa
Customs focuses on New Zealand’s border. They:
- promote the country’s international trade
- work with other countries’ customs agencies to make sure lawful travellers and items can move in and out of the country smoothly
- seize illegal imports and exports
- collect duties (payments) for the government
- manage sanctions (penalties) for other government agencies.
Transcript
[Visual: Music starts and continues throughout the video. Business.govt.nz presents appears against a blue background which fades to one depicting images of shipping containers in red, green and blue.]
[Visual: The words Your journey to exporting with New Zealand Customs Service Te Mana Ārai o Aotearoa (logo) appears against the backdrop of coloured containers.
[Visual: Background changes to a graphic of a cut out quarter of the globe showing New Zealand and Australia with the New Zealand Customs Services logo positioned in the centre of the screen next to the globe. Presenter begins to speak and globe graphic gradually changes to a full globe showing lines depicting routes to other countries from New Zealand.
Presenter: The New Zealand Customs Service helps exporters by promoting international trade and working closely with other countries’ customs agencies to make trade easier and smoother flowing…
[Visual: As presenter speaks the graphic changes to one showing a young man with black hair, wearing a red shirt and looking at an electronic tablet in a company despatch room. There is also a woman with long black hair wearing a white shirt and blue apron standing behind a counter on top of which are several small boxes.]
[Visual: Graphic changes to one depicting an electronic tablet as the presenter continues to speak. The words International Trade How to: with paragraphs of illegible writing are on the tablet screen.]
Presenter: …they can provide information and guidance on the documentation needed for international trade….
[Visual: Graphic of electronic tablet shows with a finger flicking “pages”. Second page has words Goods Origin and Classification on the screen with a bottle icon to the right of the wording.”
Presenter: …such as goods origin and classification…
[Visual: A new title 'Secure Export Scheme' appears on the tablet screen alongside an icon of a large box.]
Presenter: …and how to take advantage of their secure export scheme…
[Visual: Tablet screen changes again showing the words 'Customs broker' in the middle of the screen alongside a graphic of a man in an orange safety helmet and yellow high viz jacket next to stacked up red, blue, green and grey shipping containers.]
Presenter: We recommend that you work with a freight forwarder or a customs broker to help ensure your goods clear customs and meet our border requirements.
[Visual: Tablet screen changes with the words 'Customs and Border Requirements' towards the bottom of the screen. There is also an angular graphic to the right of the wording in blue, grey and yellow.]
[Visual: Screen pans to blue background with light grey staggered lines in the centre.]
Presenter: For more information visit customs.govt.nz.
[Visual: Screen changes to a plain blue background with the New Zealand Customs Service Te Mana Ārai o Aotearoa and business.govt.nz logos in the centre of the screen. The website address appears under the Customs Services logo. Screen pans to show the Ministry of Business, Innovation and Employment Hīkina Whakatutuki logo on left and Te Kāwanatanga o Aotearoa New Zealand Government logo on the right against a blue background. Music still playing.]
Music stops and video ends.
How Customs can help you
Customs guidance and documentation
Customs’ website includes information on things like:
- export entries, forms and documents for customs clearance
- what a Certificate of New Zealand Origin is and when you need one
- Mutual Recognition Arrangements (MRAs) with countries that have similar supply chain security standards
- requirements you need to meet to export animals, including pet dogs and cats
- import entries to bring something back into the country
- prohibited and restricted goods.
Information, guidance and documentation for export - Customs
Secure Exports Scheme
The Secure Exports Scheme (SES) helps you clear customs more quickly, both here and overseas. Customs certifies export goods that are packed, stored and shipped according to global customs standards. The certification assures customs agencies overseas that the supply chain is secure, meaning your goods are less likely to be delayed at borders.
Contact Customs
You can contact Customs' National Contact Centre at 0800 428 786, or email feedback@customs.govt.nz or SES@customs.govt.nz
Ministry of Foreign Affairs and Trade (MFAT) – Manatū Aorere
MFAT focuses on New Zealand’s relationships with the rest of the world.
For example, they:
- pursue the government’s international goals
- advise the government how events in the rest of the world could affect New Zealand
- promote free and open trade.
Their focus on trade is especially relevant to you if you’re thinking of exporting.
Transcript
[Audio: Music starts and plays throughout video.]
[Visual/audio: The words business.govt.nz presents are displayed against a blue background. Music continues.]
[Visual/audio: The screen then switches to displaying the title: Your journey to exporting with New Zealand Foreign Affairs & Trade, Manatu Aorere (logo) against a backdrop of a graphic depicting multi-coloured shipping containers. Music continues.]
Presenter begins to speak with music in the background.
[Visual: Background containers disappear and only the MFAT logo remains.]
Presenter (audio): The Ministry of Foreign Affairs and Trade or MFAT builds relationships at a high level with international trade partners to remove some of the regulatory barriers in other countries for New Zealand businesses exporting
[Visual/audio: as the presenter is speaking, the visual changes to show the MFAT logo on the right side, and a globe on the left with lines across it showing trade routes]
[Visual: The screen then fades into a man standing in a forest with high-vis clothing, swiping across on an ipad which shows the MFAT website]
Presenter (audio): They negotiate free trade agreements, work to lower tariff rates and provide insights into economic developments in offshore markets.
[Visual/audio: The screen switches through three different scenarios (graphics). The first is 4 different people sitting around a table representing different countries. The screen then swipes across to show 3 different piles of logs with price tags on them. Music continues]
[Visual/audio: The screen on the ipad switches again, this time showing a globe, with a pile of logs representing where New Zealand is, then showing the trade route (dotted line) to the other side of the globe]
Presenter (audio): MFAT has many resources available for businesses looking to export from New Zealand to the world.
[Visual: The tablet screen changes, to show the following audio in bullet points, with a graphic to the right-side representing each bullet]
Presenter: Take advantage of their Market intelligence reports, tariff finder and export help desk where your export query will be sent to the government agency best able to answer it, there’s no wrong door.
[Visual: Container doors then begin to close on the screen, until they’re fully closed. The screen then fades to a blue background, with both the MFAT (left side) and business.govt.nz (right side) logos are centred, music in background]
Presenter: For all this information and more is available on the MFAT website.
[Visual/audio: URL appears below the MPI logo, it says “MFAT dot govt dot nz slash exports]
Presenter (audio): Just go to MFAT dot govt dot nz slash exports
[Visual/audio: Closing screen, blue background, with the MBIE and government logos next to each other, music fades.]
How MFAT can help you
Market insights
MFAT’s website includes:
- reports and intelligence
- information on policy, strategy and trade agreements.
You can also contact MFAT’s local staff in the country you want to export to. They might be able to put you in touch with someone who has the local knowledge you need. They may even attend meetings with you.
Find support overseas
MFAT also provides support overseas. If you’re organising a product launch or promotional event overseas, consider involving MFAT. Holding an event at an embassy or high commission, or getting an ambassador’s or high commissioner’s support, can give your event a boost and raise your profile.
Contact MFAT
You can contact MFAT on 0800 824 605, or email exports@mfat.net
New Zealand Export Credit (NZEC) – Te Tai Ōhunga
NZEC’s role is to:
- help New Zealand’s exporters and their suppliers grow
- provide financial guarantees and insurance when a bank or insurer may not be able to help.
To get help from NZEC, you’ll need to show that your exports have economic benefits for New Zealand.
Transcript
[Audio: Music starts and plays throughout video.]
[Audio/visual: The words business.govt.nz presents are displayed against a blue background. The screen then switches to displaying the title: Your journey to exporting with New Zealand Export Credit (logo) against a backdrop of a graphic depicting multi-coloured shipping containers. Music continues.]
[Audio/visual: Presenter begins to speak with music in the background. Background containers disappear and only the New Zealand Export Credit logo remains.]
Presenter: New Zealand Export Credit or NZEC helps exporters and their suppliers grow through financial guarantees and insurance when a bank or insurer may not be able to help.
[Audio/visual: As the presenter is speaking, the words financial guarantees and then insurance are displayed beneath the New Zealand Export Credit logo. An icon of cash notes appears above the words financial guarantees while an icon of a shield appears above the word insurance, A red thumb icon is then displayed on top of the words financial guarantees and a green tick icon is displayed about the word insurance.]
[Visual: The logo Kiwi Cloud & Co is then displayed with three people sitting in front of computer screens around a large single table/desk with three lights hanging from the ceiling. There is an image of a water cooler to the left of the table in the background and a leafy plant to the right of the table. Initially there are two people waiting for an elevator to the left of the screen but they fade away into a darker grey rectangular block.]
Presenter: If you’re a New Zealand registered company and your transaction is both commercially sound and adds benefit to New Zealand then they can probably help you.
[Visual: While the presenter speaks three small blocks appear in the grey block with the words New Zealand registered company under the first block; commercially sound under the second; and adds benefit to New Zealand under the third block.]
[Visual: Woman with clipboard introduced to existing Kiwi Cloud & Co visual. Music continues]
[Visual: The words Short term trade insurance appear on left of the screen. New Zealand Export Credit logo in top left corner]. Presenter begins to speak. Music continues.]
Presenter: NZEC can provide short term trade insurance, longer term export credit insurance.
[Visual: Finger scrolls to next slide which has block with 2022 on it. Music continues.]
[Visual: Finger scrolls again to reveal image of young guy in red shirt, a lanyard around his neck and with a large gold $ coin bouncing in the palm of his hand in front of an image depicting a bank and with word “bank” at the top. The words “loan guarantee” are also displayed.]
Presenter: (continues) Loan guarantees and contract bond guarantees for buyers.
[Visual: Guy in red shirt shaking (left) hands with woman wearing glasses and a blue dress. Words contract bond guarantee displayed.]
[Visual: Words key suppliers displayed as well as an image of a cloud, computer monitor and graphics/writing on two computer screens.
Presenter: (continues) And also support domestic firms who’re your key suppliers.
[Visual: Screen turns blue with light blue rectangles and white staggered lines.]
Presenter: For more information visit their website exportcredit.treasury.govt.nz
[Visual: New Zealand Export Credit logo on left and business.govt.nz logo on the right displayed against a blue background. The website address exportcredit.treasury.nz is displayed beneath the two logos. Music plays]
[Visual: Ministry of Business, Innovation and Employment Hīkina Whakatutuki logo on left and Te Kāwanatanga o Aotearoa New Zealand Government logo on the right against a blue background. Music still playing.]
How NZEC can help
Manage your cash flow
Producing your export product or service can create financial challenges. NZEC can help you manage these challenges by accessing more working capital (money for short-term needs).
Protect your income
Not being paid is every business’s worst nightmare. NZEC’s Trade Credit Insurance reduces this risk and provides protection for non-payment and order cancellation.
Grow your business
NZEC can be your guarantor for your bank (NZEC can promise to pay if you can’t), so you can access more bank facilities and scale your business.
Contact NZEC
You can contact NZEC on 04 917 6060, or email exportcredit@treasury.govt.nz
Other government agencies that can help you
Ministry of Business, Innovation and Employment (MBIE)
If you’re a manufacturer trying to export and you face barriers, MBIE can help with:
- standards
- rules in selling to foreign governments
- other restrictions to export.
You can contact MBIE at tradebarriers@mbie.govt.nz
Education New Zealand (ENZ)
If you teach international students, either in New Zealand or overseas, you’re exporting.
Education New Zealand can help you if you export education services and you face barriers like:
- licensing requirements
- restrictions on investment and foreign ownership
- getting qualifications recognised.
ENZ also offers advice and funding to providers who sell education services overseas. You can contact ENZ at tradebarriers@enz.govt.nz
Trade Barriers Export Helpdesk - Kaweake Tēpu Āwihina
The Trade Barriers Export Helpdesk helps exporters overcome trade barriers.
Check out their FAQ page to see if your question has already been asked. If it hasn’t, email or phone the helpdesk with your question. They’ll send it to the government agency best placed to answer it.
Six agencies run the helpdesk:
- Education New Zealand
- Ministry for Primary Industries
- Ministry of Business Innovation and Employment
- Ministry of Foreign Affairs and Trade
- New Zealand Customs
- New Zealand Trade and Enterprise.
Contact the Trade Barriers Export Helpdesk
You can contact the Trade Barriers Export Helpdesk here:
- 0800 824 605
- exports@mfat.govt.nz
Read FAQs for the Trade Barriers Export Helpdesk - Trade Barriers NZ
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