Government rules and regulations
Managing risk
Managing risk in your business means being ready for emergencies, promoting a strong health and safety culture, and protecting your intellectual property. Preventing IT scams also ensures your workplace is safe and well-protected.
Prepare for unexpected events
Emergencies can happen at any time. The more prepared you are, the safer you and your workers will be, and the quicker you’ll bounce back. Learn what you can do now to steer your business through disruption with confidence.
Health and safety
Great health and safety practices are part of a great business. Implementing them doesn’t have to be as expensive or time-consuming as you might think. Create a culture of health and safety to keep you, your staff and your business operating safely.
Intellectual property
Intellectual property (IP), like the name of your business and the unique way you do things, can be just as important as your physical assets. That means it needs protection too. Learn about what IP is, and why it’s important to protect your business.
IT risks and scams
Scammers and hackers never give up trying to steal money and information. That means you and your employees need to be aware of common risks, know how to prevent them and have a plan in case something goes wrong.
Day-to-day operations
Running your business smoothly means handling customer complaints quickly, choosing the right workspace, and managing your operations. It also involves creating a fair workplace, and ensuring you are operating in a sustainable way.
Understanding customer complaints
You’ll need to act promptly if a customer complains. What you do will depend on what’s gone wrong and how serious it is.
Premises and assets
Whether you sell goods or provide a service, you’ll need to decide on your place of work. You’ll also need to keep track of your assets, whether they are laptops, raw materials or tools. This page outlines what to consider when thinking about both.
Operations strategy
Operations is about everything you need to create your products and services, such as resources, processes and systems. Look at capacity, inventory and networks to build a good operations strategy.
Running a sustainable business
A commitment to sustainability in business means doing things thoughtfully and for the long term. The business benefits may surprise you – now and in the future.
Having a fair workplace
A fair workplace is good for your people and good for business. Understand what you need to know about breaks, flexible working, fair pay, restructuring, policies, and keeping accurate records — so you can meet your obligations and support your team.
Making and moving goods
Whether you're manufacturing, importing, or exporting, each option offers opportunities to grow your business – if you plan carefully and understand your responsibilities.
Manufacturing
Manufacturing your own products puts you in charge and makes your business more self-sufficient. Before you get started, you’ll need to answer a few logistical, financial and regulatory questions. Learn about modern manufacturing and its benefits.
Importing
Importing goods from overseas can have advantages for your business, but you’ll need to do some research before putting in an order. Planning well, knowing your responsibilities and building strong relationships within your supply chain are key to success.
Exporting
Exporting can take your business to the next level, allowing you to scale up and reach international customers. Before you can make your business a global household name, you’ll need to spend some time researching, planning and drawing on others’ knowledge and experience.